Veterans Service Representative
Make determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of military service, medical evidence and the evaluation of evidence of income, employability, dependence and relationship. Request examinations, re-examination or opinions to evaluate disabilities resulting from diseases or injuries. Review claims cases to assure all issues have been addressed, applies and interprets VA laws, including veterans' case law, existing statutes and procedures, precedent rulings and state law in the adjudication process. May conduct interviews in person or by phone with veterans, representatives and advocates to explain the full range of VA benefits and related programs. Prepare and release correspondence for use by other federal, state and local agencies. Utilize various electronic data processing (EDP) systems to input data for processing claims and generating automated correspondence. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
8:
00 a.m. - 4:
30 p.m. Compressed/Flexible:
Available Telework:
Available Virtual:
This is not a virtual position. Position Description/PD# 37300A Relocation / Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not Required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/21/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. If you are a current VBA employee outside of the commuting area seeking a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-07 (or higher) and the promotion potential of your current position must be at least GS-10. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time In Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's. General Adjustment SF-50's cannot be used to prove time-in-grade; however, your most recent General Adjustment SF-50's can be submitted to prove you are a current federal employee. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Technical assignments related to claims or benefits processing or eligibility determinations.Quality assurance or auditor functions. Compiling income and legal documentation to determine basic eligibility for benefits or programs.Claims processing for:
A state or federal agency, Insurance company, Worker's Compensation, Disability Retirement or Pension Program. Human Resource positions which involved determining employment qualifications, job classification, or determining eligibility for benefits. Positions involved in assisting veterans with claims applications. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
GS-07:
One (1) full your of graduate level education or a Bachelor's degree with Superior Academic Achievement.Superior Academic Achievement (SAA) is based on:
1) class standing, 2) grade point average (3.0 GPA or higher) or 3) honor society membership. For more information on calculating SAA please visit www.opm.gov. OR Combination:
Applicants may also combine education and experience to qualify at this level. A combination of successfully completed post high school education and experience may be used to meet total qualification requirements. To calculate, first identify your total qualifying experience as a percentage of the experience required; then determine your education as a percentage of the education required; then add the two percentages. The total of percentages must equal 100% to qualify. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is mostly sedentary. However, there may be some walking, standing, and carrying of light items such as papers, books, claims folders, and files. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
8:
00 a.m. - 4:
30 p.m. Compressed/Flexible:
Available Telework:
Available Virtual:
This is not a virtual position. Position Description/PD# 37300A Relocation / Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not Required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/21/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. If you are a current VBA employee outside of the commuting area seeking a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-07 (or higher) and the promotion potential of your current position must be at least GS-10. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time In Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's. General Adjustment SF-50's cannot be used to prove time-in-grade; however, your most recent General Adjustment SF-50's can be submitted to prove you are a current federal employee. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Technical assignments related to claims or benefits processing or eligibility determinations.Quality assurance or auditor functions. Compiling income and legal documentation to determine basic eligibility for benefits or programs.Claims processing for:
A state or federal agency, Insurance company, Worker's Compensation, Disability Retirement or Pension Program. Human Resource positions which involved determining employment qualifications, job classification, or determining eligibility for benefits. Positions involved in assisting veterans with claims applications. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
GS-07:
One (1) full your of graduate level education or a Bachelor's degree with Superior Academic Achievement.Superior Academic Achievement (SAA) is based on:
1) class standing, 2) grade point average (3.0 GPA or higher) or 3) honor society membership. For more information on calculating SAA please visit www.opm.gov. OR Combination:
Applicants may also combine education and experience to qualify at this level. A combination of successfully completed post high school education and experience may be used to meet total qualification requirements. To calculate, first identify your total qualifying experience as a percentage of the experience required; then determine your education as a percentage of the education required; then add the two percentages. The total of percentages must equal 100% to qualify. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is mostly sedentary. However, there may be some walking, standing, and carrying of light items such as papers, books, claims folders, and files. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0996 Veterans Claims Examining - Salary Range:
$42,053 to $54,670 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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