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Quality Analyst Associate Company Name: Blue Cross Blue Shield of North Carolina Major Responsibilities Performs quality audits of operational procedures and inquiries received from internal and external customers. Provides cross-functional support for operational functions, which may include one-on-one coaching and feedback, trending, or root cause analysis. Provides objective feedback and recommends corrective actions and process improvements resulting in improved quality of customer service, and improved efficiency. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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